FAQ

Are your teas heavily scented?

Our teas have a superior scent compared to teas available in the market. However, if the scent is strong, the taste is well-balanced and will make your tea's natural taste sing and never overpower it.

Are all your ingredients natural?

Absolutely! We only blend 100% natural ingredients from plants and do not use any artificial or synthetic components (flavours, sulfur dioxyde, preservatives, citric acid).

Do you carry organic teas?

Yes, our teas are organic teas. Our actual teas are all lab-tested and comply with legislation and food safety standards. We source organic botanical plants and spices whenever we can. Some ingredients are wild-harvested in remote areas that have never been in contact chemicals such as rainforests, so it's hard to get certified organic plants from small producers.

Will you offer caffein-free teas?

Yes, by popular demand, we offer a range of caffein-free teas and herbal teas.

Is your tea flavoured?

Our teas are exclusively scented with edible plants or plant essential oil safe for ingestion. For fruity flavours, since fruit contain water and not oil, it is not possible to extract essential oils. Thus, we use organic natural flavours or some flowers and spices with a strong fruity note. 

Are your scented teas suitable to everyone?

All our teas contain botanicals, some include spices, some are scented with essential oils. We also make teas only scented with spices and whole flowers, without any essential oils, however some plants are not suitable for pregnant women or people with a health condition. We suggest you consult your health provider prior to use a herbal product. Our tea is not intended to diagnose, treat, cure or prevent any disease or illness.

Some essential oils are harmful for kids, expecting moms, elderly, and people with epilepsy condition. Please read the ingredients label and our Disclaimer on each product page, and consult your medical practitioner in case of doubt.

Are your teas gluten-free?

Our teas do not contain gluten however it may have been in contact with wheat in the supply chain.

Are your teas nut-free?

No. Some do have pistachios and almonds or may have been in contact with nuts and peanuts. All our teas may have been in contact with tree nuts, seeds, and peanuts.

What are the other allergens?

All our products may have been in contact with tree nuts, seeds, peanuts, wheat, egg, milk

Are your teas sweetened?

Our teas do not contain any sugar or sweetener. We sell them separately.

How do I best store my tea?

Tea is a very fragile product and must be stored in a dry, dark and airtight place as light and air are the worst enemies of tea.

How do I make tea?

Read our post in our blog, The Scent Steeper.


Further questions? Email us at contact@olfachai.com